Privacy Policy

Personal Information Protection Policy

Kotohira Bus Co., Ltd. (hereinafter referred to as "the Company") recognizes that appropriately handling information that can identify individuals (personal information) is a social responsibility, with a clear understanding of the philosophy of personal information protection. We will protect, maintain, and respect the personal information we hold based on the following items:

1. The Company will assign a practical manager to each department that handles personal information and strive for appropriate management of personal information.
2. When acquiring personal information, the Company will clearly define the purpose of use and acquire personal information only to the extent necessary to achieve that purpose. Furthermore, the Company will take measures to prevent the use of personal information for purposes other than those intended.
3. The Company will use personal information only within the necessary scope to achieve the purpose of use. If it becomes necessary to use personal information beyond this scope, the Company will obtain the individual's consent, except when permitted by law.
4. The Company will provide personal information only within the necessary scope to achieve the purpose of use. Except when obtaining consent or when permitted by law, the Company will not disclose or provide the collected personal information to third parties. Additionally, if a third party is entrusted with equipment containing personal information for investigation or repair, the Company will obligate the trustee to manage the personal information appropriately through contracts or other means.
5. The Company will establish a "Personal Information Consultation Desk" to respond appropriately, sincerely, and promptly to inquiries and complaints regarding the personal information it holds. The Company will reasonably respond to requests from individuals for disclosure, correction, deletion, or suspension of use of their personal information.
6. The Company will implement strict information security measures to prevent and correct risks such as unauthorized access to personal information, loss, destruction, alteration, and leakage of personal information.
7. The Company will comply with laws, national guidelines, and other norms regarding the protection of personal information and will periodically review and improve its efforts in the above items.

Established on: December 1, 2017
Last revised on: February 1, 2019
Kotohira Bus Co., Ltd.
CEO Taijiro Kusunoki

Personal Information Protection and Complaint Consultation Desk
(Address)1045-1 Gojyo, Kotohira-cho, Nakatado-gun, Kagawa 766-0003
(TEL)0877-73-3331
(FAX)0877-73-5946
(E-mail)info@kotobus.com

The Handling of Personal Information

1. Disclosure of Purpose of Use
   In accordance with Article 18, Paragraph 1 of the Act on the Protection of Personal Information, the Company hereby publicly discloses that it will use the personal information entrusted to us by customers within the scope of the following purposes.

※For matters other than the above, we will clearly state the purpose of use and contact information when obtaining personal information. We will not use personal information beyond the scope of the purposes explicitly stated to the customer.

1. Provision of Personal Information to Third Parties
   The Company will provide the personal information of customers entrusted to us as follows, within the necessary scope for arranging travel services, procedures related to travel contracts, and insurance.
   (1)Recipients
   Passenger transportation providers, accommodation facilities, insurance companies, etc.
   (2)Personal Information Provided
   Customer's name, gender, age, address, contact information (phone number, email address, mobile phone number, etc.)
   (3)Means or Methods of Provision
   Email, phone, fax
2. Outsourcing the Handling of Personal Information
   The Company may outsource the handling of personal information within the necessary scope to achieve the purpose of use.
3. Requests for Disclosure of Retained Personal Data and Inquiries Regarding Personal Information
   Regarding the personal information provided, the Company will respond to requests from the individual for notification of the purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as "Disclosure, etc."). For requests for Disclosure, etc., please contact the following [Consultation Desk]. Detailed instructions will be provided separately.
   【Consultation Desk】
   Kotohira Bus Co., Ltd.
   Personal Information Protection Manager
   TEL: 0877-73-3331
   FAX: 0877-73-5946
   E-Mail: info@kotobus.com
4. Voluntary Provision of Personal Information
   Providing your personal information is voluntary, but if not provided, we may not be able to respond to your inquiries.
5. Acquisition of Personal Information in a Manner Not Easily Recognizable by the Individual
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6. Safety Management Measures
   The Company will take safety management measures to prevent the leakage, loss, or damage of personal data and specific personal information, etc. For details on specific safety management measures, please refer to "Safety Management Measures."
7. The Company is a covered entity under the following accredited personal information protection organization, based on Article 47 of the Act on the Protection of Personal Information.

JIPDEC （Japan Institute for Promotion of Digital Economy and Community）
Accrdited Personal Information Protectoin Organization Administrative Office
(Address) Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032 Japan
(TEL)0120-700-779