KOTOBUS EXPRESS

My Page

ROUTE

Domestic routes within Shikoku

INFORMATION
Information about the bus ride

Efforts to improving safety and quality

KOTOBUS has a 24/7 management system to ensure safety of passengers.
Not only managing during the bus drive, we ensure drivers' health management and guidance of safety driving by using "alcohol checker", "digital tachograph", and "drive recorder" before and after driving as well.

In addition, in order to provide service with the best quality, our project team collaborates with external lecturers to improve service for the customers.
With the project team leading, we create manuals, hold practical training sessions, and seminars to improve our service.

 

Efforts to improving safety and quality

SEAT
You can select seat type

About KOTOBUSEXPRESS

KOTOBUS EXPRESS is a highway bus/overnight bus that connects the four prefectures of Shikoku (Kagawa/Tokushima/Kouchi/Ehime), Tokyo and Nagoya areas.
Since we prioritize customer safety first, it may take a long time to arrive at the destination. It is required for highway buses and overnight buses to make various efforts in order to reduce the burden of customers. Especially, we, KOTOBUS have been making lots of efforts in order for passengers to be able to spend a relaxing time on the bus.

KOTOBUS is the first bus company in Shikoku that has acquired ISO39001 certification. We have strong confident to take all of the passengers safely to each arrival location. Not only managing healthcare of drivers before and after driving, we always guide the drivers to be sure to always think about safety first while driving. "All operating buses are equipped with a collision avoidance system, vehicle stagger alarm, and vehicle stability control system in order to prevent accidents."

We actively adopt customers' voice into our management policy in order to improve the environment on the bus. For example, in response to requests from passengers, all buses have masks, hangers and blankets ready for use. If needed, please feel free to ask the bus crew. We have started to place a tag on the luggage in the trunk and give half of the tag to the passenger, because many passengers were worried that the luggage in the trunk will get mix-up with others'. We will ask you to show half of the tag given and exchange it with the luggage, so there is no need to worry about the getting mixed up with others'. We have finished renewing our website, and now you can check for real time seat availability and make reservations from the cell phone site as well. You can reserve smoothly, so please feel free to use the website.

In addition to these efforts, we make efforts to make a comfortable environment on the bus by fulfilling epuipment. Not only do we have buses with 3row independent seats, we have also set outlets to charge batteries for smart phones and laptops.

KOTOBUS has excellent cost performance and passengers can enjoy the whole trip safely with comfort. When travelling to Tokyo and Nagoya areas from the four prefectures in Shikoku, Kagawa, Tokushima, Kouchi, and Ehime, please use the KOTOBUS EXPRESS.

Corporate Profile →

GROUP
Services of the KOTOBUS Group