KOTOBUS EXPRESS

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Luggage / pets

About luggage and pets

Guidance of luggage you are allowed to bring on to the bus and luggage that can be stowed in the trunk.

Size of luggage

Size of luggage
  • You may only take 1 luggage on to the bus.
  • Size of luggage is limited to those that fit in the luggage rack or can be handled at your seat.
    (*Temperature may be high under your feet due to heater.)
  • Due to the size of luggage rack, if the luggage is determined to be too large to be taken on to the bus, bus crew or check-in crew may ask to stow the luggage in the luggage compartment under the floor instead.

Limitations of items allowed on the bus

Cutting instruments

Cutting instruments and other items that may become a deadly weapon are not allowed on the bus for safety reasons; these items shall be kept in the luggage compartment under the floor.

Dangerous items

Please note that there are dangerous items and drugs prohibited to be taken on to the bus and inside the trunk under the floor by law. <Dangerous items and drugs prohibited to be carried on by law>
Explosives (including fireworks of more than 100g), gas, fuels, lighter fuels, alcoholic liquids, other flammable liquids, explosive materials, corrosive materials, etc.

Pets

Please be aware that pets are not allowed on the bus or under the trunk.

Items that are strongly restricted to be taken on the bus. (Please stow it in the trunk under the floor.)

Firearms or swords and other such weapons, golf clubs, other items such as baseball bats that may become a deadly weapon

Luggages to be kept in the luggage compartment under the floor

  • Luggage you will not use on the bus such as suitcase shall be stowed in the trunk
  • We recommend you to place a mark such as a name tag so you know which item belongs to you
  • Maximum of 2 luggage per person may be kept in the trunk under the floor. Please be aware that we cannot keep more than 3 luggages per person under the floor.
Size of luggage that can be kept in the trunk

In the case of 1 luggage - Length + Width + Height = 155cm or less
In the case of 2 luggage - Length + Width + Height = Total of 240cm or less

Size of luggage that can be kept in the trunk

Restrictions on luggages to be stowed in the luggage compartment under the floor

Breakable items

Inside the trunk will shake easily and heavily, and do not have a function to controlling temperature. Therefore, we cannot stow items that may break easily due to vibration or high temperature in the trunk under the floor.

Valuables

Please do not put valuables such as cash, precious metals and jewels, diamonds, securities, antiques or instruments in the luggage you are to stow in the trunk.

Sports equipment

Ski, snowboard, golf bag may be kept in the trunk even if oversized
With regard to other sporting equipments that are oversized, the size(length, width, and height) shall be measured and noted to the customer center in advance.

Bicycles

Limited to those inside a bicycle bag.
After reserving your bus, please contact the Kotobus Reservation Center with your reservation number.

Notes

Please note that we assume no responsibility in the event that your luggage in the luggage compartment is lost, stolen or damaged.